Delivery
All items are hand carved in a digital form, 3D printed and handcrafted to be a unique piece. The process of making it takes 7 up to 14 days, in this time, you are invited to join the process. You will receive an email with each progress step your product reaches. The stated days above are a general guideline, not an exact delivery schedule. If you have not received any information after placing your order, please contact us at contact@bransoffline.com.
Shipping methods
FOR ROMANIA
Service: FAN Courier
Cost: FREE
The package will be brought to your door. You will be contacted by the courier by phone.
FOR THE REST OF THE WORLD
Service: DHL
FREE for orders over 300 EUR.
The package will be brought to your door. In case the courier doesn’t find you at the address indicated, you will receive a notice.
TAXES & DUTIES
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price. Please note that all shipments outside the EU may be subject to import duties and taxes, which are imposed once a shipment reaches your country. Therefore, additional charges for customs must be borne to you.
Custom items
We provide small customization to all products that have to be approved by the designer. For this inquiry, please contact us before placing an order at the following address contact@bransoffline.com .
Sizing
You can wrap a string around your finger and take the measurement in millimetres, from there you will be able to determine your ring size.
Please contact contact@bransoffline.com if you need custom sizing.
For more detailed informations you can check our sizing guide.
Return policy
BRANSOFFLINE accepts returns within maximum 14 days since the order has been received. For more details click here.
